Remote Access Support Terms

Before you allow Onyx VoIP, Inc. to provide remote access support, carefully read the liability disclaimer below. By allowing remote access support, you are (1) representing that you are over the age of 18 and have the capacity and authority to bind yourself and your employer, as applicable, to the terms of the disclaimer below; and (2) consenting on behalf of yourself and/or as an authorized representative of your employer, as applicable, to be bound by this disclaimer. If you do not agree to all of the terms and conditions of the disclaimer, or do not represent the foregoing, you will not and may not receive remote access services from Onyx VoIP, Inc.

Remote access services are provided at your sole risk. Onyx VoIP, Inc.’s assistance is provided on the following terms and conditions:

You have requested the assistance of a Onyx VoIP, Inc. technical support representative through a remote connection to your computer. The ability for Onyx VoIP, Inc. to remotely access your computer significantly enhances Onyx VoIP, Inc.’s ability to resolve your technical problem quickly. You understand that by requesting such assistance, you will be providing Onyx VoIP, Inc. technical support personnel with access to and control of your computer. In addition, you may be providing Onyx VoIP, Inc. technical support personnel with access to files that reside on your computer. Be sure to close any confidential or personal files that you may be working on before allowing remote access to your computer. In order to provide the services, Onyx VoIP, Inc.’s technical support personnel is not expected to need to make any copies or downloads of your files or to retain any information accessed from your computer.

Onyx VoIP, Inc. and its vendors and licensors make no warranties of any kind with regard to the technical support services provided hereunder. Onyx VoIP, Inc. and its vendors and licensors hereby disclaim all warranties and conditions with regard to the technical support services, including all implied warranties and conditions of merchantability and fitness for a particular purpose. In no event shall Westcoast Communications Services, Inc. or its vendors or licensors be liable for (1) any special, indirect or consequential damages or (2) any damages whatsoever resulting from loss of use, data, or profits, whether in an action of contract, negligence, or other tortious action, arising out of or in connection with the provision of technical support services.