How a VoIP phone system will benefit your business.
Do you wish to upgrade the phone system in your business from analog to VoIP phone systems but, you’re not sure whether the decision is worthwhile? If yes, then you’re in the right place as this post breaks down the benefits of using VoIP telephone service in your business to help you choose the best option for your communication needs.
As a little bit of background, if you’re not familiar with VoIP, instead of the conventional telephone line, VoIP allows you to make and receive calls via a broadband internet connection. The system converts speech into digital data packets which can later be:
- Combined with other data
- Distributed across any device that connects to the internet
This feature makes many people assume that the VoIP phone system is only ideal for large businesses. On the contrary, it has several features that small businesses can take advantage of with an emphasis on the cost-efficiency when you switch to a VoIP phone system.
Benefits of VoIP Phone System for Your Business
VoIP phone service is one of the biggest breakthroughs in communication tools that intend to change the way businesses operate for a more efficient and technologically advanced solution. The tech giants such as Apple and Uber are already switching to VoIP service, with the technology option expected to project a steady growth rate for the next five years. With that said, here are five benefits to consider on why your business should switch to a VoIP service:
1. It’s Secure
The primary concern many of these companies have about choosing a new phone service and stick to traditional telephone systems is security; the same way they worry about the safety of their online data. VoIP mitigates the security risk by using end-to-end encryption that makes it hard for outsiders to snoop to your calls.
2. A Multi-Functionality VoIP Phone System
A VoIP phone service not only offers excellent call quality, but it also incorporates other communication features such as:
- Video conferencing
- Instant messaging
- Receiving faxes and voicemails via emails
- Presence information
By using the VoIP video conferencing feature, you can discuss important matters with your employees, clients, or business partners from anywhere in the world. The feature also makes it possible to hire remote employees in your organization to help increase your company expansion and profitability.
3. Service Portability
With VoIP phone, you can make calls across multiple devices as long as they’re connected to the internet, as well as transfer calls from your line to any of your employees. This makes it easy for customers and business colleagues to update you on essential matters from any location.
Also, you can update your status to inform your colleagues about your availability to make or receive calls. VoIP phone eliminates physical limitations and gives you the freedom to move and flex to match your business demands.
4. Cost Reduction
VoIP technology uses your existing internet provider, meaning you don’t need to incur extra costs to upgrade. Other cost benefits of using VoIP phone system in your business include:
- You don’t need to incur an additional charge for upgrading, installing new lines, or maintaining your phone system
- By using a local internet connection, all your calls are local and, hence, there are no fees for long-distance calls
- VoIP system gives you the flexibility of scaling your phone system depending on your business needs. For instance, you only need to configure new members to your cloud system when your business expands, instead of buying new equipment.
If you compare the traditional telephony system’s Total Cost of Ownership (TCO) and that of the VoIP system, you’ll realize that the latter is far more cost-efficient.
5. A VoIP Phone System Improves Employee Productivity
VoIP technology has an easy to use dashboard that allows multiple communication methods in one place. As a result, your employees no longer need to waste time juggling across different devices, depending on the type of message they want to send. The VoIP universal dashboard allows you to:
- Hold video conference
- Record voicemails for later reference
- Send and receive messages
- Send faxes
- Share voicemails via email
- Access work emails
When you consider these capabilities, you’ll agree that the VoIP phone system makes it easy to multi-task and therefore allow increased productivity across the boards!
Thinking of Switching to VoIP Service?
If the above benefits have convinced you to switch to a VoIP phone system, contact us to help you with the migration. We’re the leading VoIP service provider in Tampa that offers various voice communication solutions to businesses for long-term success. Our services include hosted VoIP, fax service, and SIP trunk. Reach out to us for more details regarding your voice communications requirements!