- March 18, 2019
- Posted by: admin
- Category: Voip
Auto attendant are a powerful part of doing business, many potential customers will reach out via phone before they meet you face to face. You can put yourself in a strong position when you have a great phone greeting. Keep reading to learn why you should have one, and how to do it.
Create a professional first impression
Whether you own a large or small business, you’ll look unprofessional without a quality phone greeting. Your greeting should welcome callers, clearly state your business name, and then list the choices available to them. With a greeting like this, you’ll give potential customers confidence that they’ve reached the right place and impress them enough to do business with you.
Assist people find what they need
Reduce confusion for your potential customers and prevent frustration for your current customers, by providing your callers menu options that are simple to understand. With a business phone solution, you can modify your system to route calls to the proper department, extension or voicemail. Plus, you can have different forwarding options for out-of-hours calls.
Show your excellence customer service
With a professional greeting, you’ll show your customers how great your service is from the start. You can also use this first contact as a chance to set the tone for your business. Make sure the great service doesn’t end when your customer reaches the person they want, train your team to share the same professional voice of your introduction greeting and menu.
Think how you’d like to be treated as a customer and build this into creating an introduction greeting that’s professional and fits the tone of your business. Set your business up for success: choose a business phone system that can add your own introduction greeting. There may be pre-recorded options, you can record your own, or add a professionally recorded greeting.
Our Auto Attendant feature, included with all business phone solutions, that can act as your virtual receptionist. It gives you the ability to record a bespoke message and create a phone system that directs calls to the right place every time! We also offer professionally recorded greetings as an add-on feature.
Make your first impression count! Switch to Onyx and transform your introduction greeting today with VoIP Phone Systems.