- June 26, 2020
- Posted by: Marketing
- Category: SIP, Voip
What telephone systems work best for small businesses?
If you’ve looked at the business phone systems available to your small business and are considering a transition to VoIP, then you’re already on the right track. VoIP telephone systems for small business will provide excellent call quality, reliability, security, and multiple features that will make your entire business run more efficiently and effectively. To help you simplify things and ensure that you’re ready to move ahead properly, let’s look at a few tips that will help you make the transition.
Evaluate Your Communication Needs
To kick things off, you need to evaluate your current communication needs along with what your future needs are likely to be. This will basically consist of how much bandwidth and how many headsets you’ll require. Keep in mind that VoIP is a very different system from a traditional phone system. Instead of a massive amount of hardware, much of VoIP is handled virtually through the cloud, which means that most of your current components won’t be making the transition.
Decide Which Features Are Important
VoIP phone systems come with a long list of features that will make your small business more productive and efficient. Once installation is complete, you’ll have access to an automated attendant, voicemail, video chat, call forwarding, Find Me / Follow Me, and more. A business VoIP provider can discuss the available options with you so that you can begin using the robust features to your advantage right out of the gate.
Find a Reputable Business VoIP Provider
Speaking of business VoIP providers, selecting the company you’re going to work with is an important part of the process. VoIP has been around for decades, but it’s only been in recent years that the technology has truly caught on with many business owners. You should look for a provider who has a great deal of experience in the industry, along with positive reviews of service from other companies. They should be able to answer any questions you have about VoIP clearly and concisely.
Ask Your Employees What They Think
Too many companies don’t seem to take the time to ask their workers what they think about business decisions made by those in charge. The transition to VoIP will affect how employees on all levels of service do their jobs throughout the day. Since VoIP business phone systems have so many available features, it will help to know which of these will be most beneficial to how each worker fulfills their job duties.
Decide If Hosted Solution Would Be Best
Business VoIP has tons of advantages for small businesses, but what many companies love about it is the option of a Hosted Solution. If you go this route, you won’t need to have an IT expert on site to ensure that the system is running smoothly. Instead, your VoIP provider will do this for you. They will constantly monitor your system to identify any network problems, security concerns, and other potential mishaps. This helps to ensure that employees and customers won’t experience any communication issues or downtime.
Provide Training to Employees Right Away
Although the use of a VoIP phone system is quite similar to a traditional setup, you definitely don’t want to transition your small business without training its employees. In addition to its general usage, they should be instructed on how to use any features you’ve chosen such as auto attendant, Find Me / Follow Me, video chat, etc. This will not only allow them to transition to this new system more easily, but it will also allow them to provide better servicing to existing and potential customers right away.
Contact Onyx VoIP Services for Your Communications Needs and VoIP Services
No matter the size of your company, the use of business VoIP phone in Tampa will help you succeed. If you have any questions about VoIP telephone systems for small business, call the experts at Onyx VoIP services at (855) 565-6699 today to schedule a no-cost consultation.