Common VoIP Questions Answered by VoIP Service Providers

Answers to common VoIP service questions.

Although it started out as a niche piece of technology, Voice over IP has been embraced by millions of users around the world. In fact, VoIP service providers have become increasingly sought-after year after year due to advances in the technology, improvements in features, and lower pricing structures.

Business VoIP providers are aware that many would-be users of this technology have plenty of questions they need to have answered before they’re quite ready to switch over from a traditional business phone system.

Today, we’re going to explore some of the most common questions that VoIP service providers are usually asked.

Is VoIP Used by a Lot of Businesses?

Like any new technology, it took awhile for VoIP to catch on. Part of this was due to the technology being in its infancy and part of it was because businesses had been using the same hard-line phone system for decades. A good comparison is how LED lights have usurped incandescent lights in recent years. Right now, more than one-third of all businesses are using VoIP and many more will follow. It’s expected to grow because of the COVID-19 pandemic, as well, because many companies are looking at the advantages of using remote workers.

Will My Phone Number Be the Same?

If you’re making a change over to VoIP and already have a sizeable customer base, it’s understandable that you might be concerned with keeping your existing phone number. In most instances, VoIP service providers can get you switched over without changing the number, whether for free or for a small fee. This can be determined long before any work is performed or even agreed to.

How Does the Call Quality Compare?

A business phone service rely on delivering a high degree of sound quality for their employees and customers. Many businesses shied away from VoIP at first because it didn’t quite match up to the quality of a traditional phone system. But advances made in recent years have allowed Voice over IP to meet, and often exceed, the quality of any other phone system.

Is Data Sent over VoIP Secure?

In today’s age of hackers and data security concerns, it’s imperative that your business’ information is safe and sound. Not only have breaches been very few and far between against companies that have employed a VoIP service, data packets are encrypted as information is sent from one location to another. This isn’t possible with traditional phone systems, which means that your data is definitely more secure.

Can VoIP Help Me with Remote Working?

Ever since the coronavirus pandemic hit, many companies have realized the benefits of using VoIP as a way to allow their employees to work remotely from home. VoIP service providers can help set up a remote worker without the need of installing intricate hardware or a bunch of wires. In fact, most homes already have almost everything that’s needed, which makes the transition from office to home extremely easy and efficient.

Do I Need an IT Person to Monitor the System?

One of the primary goals of VoIP phone systems is to¬†provide businesses with a technology that’s easy to use. Although you can assign an IT person or department to monitor the VoIP phones and network, you also have the choice of utilizing a hosted solution that is available through most VoIP service providers. This means that your provider will continuously monitor the system to make sure that it’s running properly and then fix any problems that crop up before you even notice.

Contact Onyx VoIP Services for Solutions You Can Trust

When searching through the VoIP service providers in Tampa, it’s important to understand that experience matters. Onyx VoIP Services has spent years perfecting our workflow and can help you install a new VoIP system or upgrade to one from your current setup. To learn more, give our experts a call at (855) 565-6699 today to set up a no-cost consultation.



Onyx VoIP Services, Inc. is proud to offer Business Phone Systems, VoIP Services, PBX System, SIP Trunk throughout Florida. Clearwater, Brandon, Coconut Creek, Coral Springs, Dania Beach, Davie, Deerfield Beach, Ft. Lauderdale, Fort Myers, Hollywood, Jacksonville, Lakeland, Miami, Oakland Park, Orlando, Pembroke Pines, Plant City, Plantation, Pompano Beach, St. Petersburg, Sarasota, Tampa and West Palm Beach.