Ways a VoIP Phone Systems Can Help Your Business

Have you thought about switching to a Voice over Internet Protocol (VoIP) phone system? With VoIP phone systems, you can contact customers, employees, and contractors from all over the U.S with no additional long-distance charges. You can have a high quality and crystal-clear audio conversations no matter where you or your callers are located.

These systems use the Internet to convey calls, rather than relying on copper wires. That is the important difference between VoIP and every other traditional landline. VoIP can offer many options when it comes to phones, software, and even price.

You won’t run out of reasons to use VoIP phone systems but here are few ways a VoIP can help your business today.

VoIP Phone Can Save Your Business Money

Once you upgrade to a VoIP phone system, you will no longer have long distance call charges.  Free calling across the continent, from your office in New York to your Office in Las Vegas are all free.  For a low monthly fee, you can call local, long distance or internal, extension to extensions no matter what part of the U.S. your employees or customers are located.  For calling your international customers, we also have competitive call rates compared to what you pay your carrier today.

How is this possible? VoIP systems adapt audio calls into digital data. It then uses your current data network and the Internet to convey those packets to their destination. If your calls don’t touch the Public Switched Telephone Network (PSTN), you don’t have to pay a thing.

Easy to Setup and Use

Our support staff at Onyx VoIP will work with you to make it a seamless transition from your older antiquated phone service to a more modern updated digital VoIP phone system.  From setting up your initial account to porting your phone numbers from your Internet Service provider to our servers, we handle all the paperwork.   You will have the options to setup call routing, IVR and voicemail settings.  We are available 7 days a week and have 24 hour support if ever your phones go down or are having issues.
Out Onyx technicians will come out to your business location for the initial setup and installation, provide you with basic training of the phones and make sure everything is working up to your standards before leaving.  We provide a 1 month “break in “period where you can call for service to adjust your call routing, auto attendants, voicemails and basically ‘fine-tune’ your phone system to your needs.

Keeps You Connected

VoIP phone systems need the Internet as well as power to keep it working. What if you lose one or the other? Onyx can forward all calls to a landline or mobile phone number 24 hours a day so, you will never miss a call again with VoIP!   Going on a working vacation?  In many instances, you may be able to take your VoIP phone and plug it into the internet at a hotel or that timeshare getaway.

No matter what happens, you have the assurance that your phones won’t fail. Whether it’s a natural disaster or some other emergency, your customers can reach out to you every time.

Ensure that Your Business Always Sounds Professional

If you’re worried about audio quality on VoIP phones, don’t. If you have enough bandwidth for your calls, you’ll have a crystal-clear audio every time. No more worrying about dropped calls or terrible connection! VoIP phone systems offer HD voice options.  If you currently think you may have bandwidth issues, our support staff have other options that may be able to help you save money in the long run and upgrade your Internet to a faster and better-quality Internet service.

In fact, your employees and customers won’t even realize that you switched over to VoIP. They will get the same experience and even better quality. So, no one needs to know that something changed behind the scenes.

At Onyx, there’s no such thing as premium features that need extra payment. Every single feature is available to every client! You get everything from virtual numbers and customizable voicemail to call recording and Interactive Voice Response (IVR) features in every plan. Have a specific feature in mind? Rest assured that Onyx has it. Ring groups, music on hold, call routing rules, and emergency calls, you can have it all with VoIP phone systems!

Call now for a quote and let us get you back on track with a quality phone system.



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Onyx, is proud to offer Business Phone Systems, VoIP Services, PBX System, SIP Trunk throughout Florida. Clearwater, Brandon, Coconut Creek, Coral Springs, Dania Beach, Davie, Deerfield Beach, Ft. Lauderdale, Fort Myers, Hollywood, Jacksonville, Lakeland, Miami, Oakland Park, Orlando, Pembroke Pines, Plant City, Plantation, Pompano Beach, St. Petersburg, Sarasota, Tampa and West Palm Beach.